Data protection and usage of personal data

Partawa Oy handles all the customer information with care and confidence.
Partawa Oy agrees not to hand over any customer information to third parties. Customer data will not be handed outside Partawa Oy unless legally obligated.

Personal data is used for the following purposes:
– conducting customer service
– verifying customer transactions
– taking care and developing customer relations*
– developing customer service and business*
– marketing*
– analysis and statistics*
– market research*
– other similar purposes*

*Permission is asked separately

Partawa’s customer data is handled only by its own staff and the following business partners that are obligated by the same data protection rules:
– Website hosting service Amazon that has the servers in the EU area
– E-mail and domain service provider Hostingpalvelu / Planeetta Internet Oy
– Our payment channels Paytrail and PayPal
– Logistics information is handled by Posti Oyj
– Bookkeeping services are provided from Tili-tupa Oy (data storage 7 years)
– Invocing system provider Netvisor
– Provider of the online store, Tremedia Ky

Protection and usage of personal data

Manually handled documents that contain personal data are destroyed appropriately latest after 24 months. Personal data stored to Partawa’s order or invoicing systems, or website are stored and destroyed appropriately latest after 24 months from the last data allowance.

All the data is collected and stored to servers that are protected with firewalls, passwords, and other technical means. Only certain beforehand named people can access the data. Personal data is not transferred outside of EU or ETA unless technical handling of the data requires it.